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Chennai, India

Learned
cohort / notes

Learned to used

Each class topic next to where it shows up in the product, and how far it got.

Each row links something taught in the cohort to where it shows up in the product, and says how far it got. Built = in the journey. Partly = built as a formula or rule but not fully on a screen. Planned = designed, not built. Not used = learned, deliberately left out.

What we learned Where it came from Where we used it How far
Nothing is checked before the customer agrees; a bureau call needs consent with a timestamp Day 1, Day 2 Step 1: terms tick, then a 6-digit code to the customer's own phone Built (storage of the tick time to confirm)
Soft pull only; hard pulls belong to the licensed lender Day 1, Day 2 Credit score and summaries come from a soft pull Built
KYC is two proofs; DigiLocker gives signed documents but redirects the user Day 2 DigiLocker stage between Step 1 and Step 2 Built
Chain outputs into inputs so the customer types little Pre-read 5, Day 2 PAN, name and date of birth pre-filled; Customer_Inputs fully pre-filled Built
Names rarely match exactly; use a fuzzy match and re-check rather than reject Day 2, Pre-read 5 A name-match expression built from built-in functions; mismatch rule Partly
Exact match for PAN Day 2 PAN match gives 100 or 0 Partly
Put cheap checks first and costly ones later Day 2 Skip the vehicle-number lookup when there is no exchange car Built
"No data" is a normal answer; new-to-credit customers are the market Day 2 NTC label and an NTC-only lender path Built after the demo
Underwriting asks four things: contactability, capability, collectability, intent Day 2 Lender fit rules on score, credit health, loan size and monthly commitment Built
Pin codes are green, amber or red Day 2, Pre-read 5 An extra lender rule idea Not used
Lenders borrow at different costs, so they serve different customers Day 1, Pre-reads 3 and 4 Four lenders with different thresholds, commission and trade advance Built (test values)
Origination is where lenders differ; servicing is regulated Day 1 We built origination and settlement figures only; no servicing Built
Account Aggregator is for regulated lenders; bank statement upload is open to all Day 2, Pre-read 5 Bank statement analysis planned; income is declared today Planned
The bank statement step is the biggest funnel drop-off Pre-read 5 Kept out of the dealer stage Not used
A rule engine should filter the target customer, not "all of India" Day 2 New-car buyers at Bengaluru Kia dealers Built
Assisted onboarding lets staff fill a journey for the customer Day 2 The executive fills the journey for the customer Built
The back office can list, filter and review cases Day 1, Day 2 "My cases" and a review queue Planned
One person on forms, one on the journey, to avoid overwriting Day 2 Followed the same split with my teammate Built
A complete simple product beats a half-built big one Day 1, final brief Cut the portal, dashboard and ledger; finished one journey Built
Test edge cases Final brief The live demo found two we missed; a test list is written Built after the demo
A written launch plan covers where more data can be pre-filled Final brief (option 1) The production launch plan Built (late)
Logic variables are single expressions with limits Hands-on, our build Nine rules in no-code-platform.md Built

How to read the gaps: the rows marked Planned or Not used are the honest edge of what we did in five days. They are also the roadmap.